Shipping & Delivery

When Will My Order Be Processed?

All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons.

We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don’t ship on weekends.

How Long Will It Take To Receive My Order?

Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 12 – 20 business days for delivery in the United States, and 15-30 business days for international orders (depending on location).

Will I Be Charged With Customs And Taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us.

We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

In light of the current global situation, our first priority as a company is to keep our employees, clients, and communities safe. As a result, our distribution centers are currently operating with reduced staff, strict hygiene protocols and exhaustive ongoing sanitation. The same protocols are currently being observed by many local shipping carriers around the globe, resulting in potential processing and shipment delays.

We continue to prioritize the safety of both our customers and colleagues, and thank you for your continued patience during these unprecedented times.

Due to the global outbreak of the epidemic, logistics and transportation times have been affected. Please be patient regarding potential delivery delay.